677bat Privacy Policy
Our complete and transparent policy on how your personal information is collected, stored, and protected on the 677bat platform is described in detail here.
Introduction and Scope
677bat ("we", "us", or "platform") operates a trusted online betting and casino service for players in Bangladesh. We believe that protecting the privacy and security of your personal information is our highest responsibility. This Privacy Policy ("Policy") describes how 677bat collects, uses, discloses, and protects your information.
This Policy applies to all users — those who visit our website, open an account, or use any of our services. By using 677bat's services, you are considered to have given your consent to the terms described in this Policy. If you do not agree with any part of this Policy, please refrain from using our services.
This Privacy Policy may be updated from time to time. For any changes, we will update the last-updated date on this page and, where necessary, notify you at your registered email address.
What Information We Collect
677bat collects only the information that is necessary for the proper operation of our services. We do not collect unnecessary information and treat your privacy with the utmost importance.
a) Information You Provide Directly
- Full name and date of birth (for age verification — only users aged 21 and above may register)
- Email address and username
- Password (stored in encrypted form)
- Mobile number (for communication and transaction verification via bKash, Nagad, or Rocket)
- National ID card or passport details (as part of identity verification or the KYC process)
- Bank account or mobile banking details (for financial transactions)
b) Information Collected Automatically
- IP address and device type
- Browser type and version
- Operating system information
- Date, time, and duration of website visits
- Browsing information collected via cookies and similar technologies
- Logs and records related to gaming activity
c) Information Received from Third Parties
Necessary information may be collected through payment processing providers (bKash, Nagad, Rocket, banks) and identity verification services. This information is used solely to ensure the security of your account and to complete financial transactions.
Use of Information
677bat uses the information collected for the following purposes. We commit that your information will never be used for unauthorised purposes.
Account Management
Completing the registration process, verifying logins, and maintaining the security of your account. Ensuring age verification (21+) and complying with KYC policy.
Financial Transactions
Processing deposits and withdrawals. Ensuring secure payments via bKash, Nagad, Rocket, and bank transfer, and preventing fraud.
Customer Support
Providing 24/7 live chat and email support. Verifying necessary information to resolve your issues quickly and maintaining a history of previous communications.
Service Improvement
Analysing service performance to improve user experience, identifying technical issues, and planning new features.
Responsible Gaming
Monitoring player gaming behaviour to identify problematic gambling patterns and provide necessary support.
Legal Obligations
Complying with anti-money laundering (AML) policy, preventing fraud, and providing necessary information to applicable legal authorities.
Cookies and Tracking Technologies
The 677bat website uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and ensure the functionality of our services.
Essential Cookies
These cookies are essential for the core functionality of the website. They are used to maintain your session, preserve your login state, and provide security protection. Disabling these cookies may prevent the website from functioning properly.
Functionality Cookies
These cookies remember your language preferences, layout settings, and other personalised choices. They are optional, but without them you may need to reconfigure your settings on each visit.
Analytics Cookies
We use analytics tools to understand how users interact with our site. This information is processed in fully anonymous form and is used solely for the purpose of improving service quality. You can manage cookies from your browser settings.
Data Sharing and Disclosure
677bat never sells your personal information to third parties. However, in certain circumstances, limited information may be shared with our trusted partners to ensure the functionality of our services.
Information is shared with:
- Payment processing providers: bKash, Nagad, Rocket, and banks receive the minimum information necessary to complete transactions.
- Identity verification services: To verify the documents required for the KYC process.
- Technology service providers: For server hosting, security, and technical support.
- Legal authorities: When required to comply with a court order or legal obligation.
We have strict data protection agreements with all third parties listed above. They are obligated to use your information only for the specified purpose and may not use it for any other purpose.
International Data Transfers
Due to our technology infrastructure, your information may be stored on servers outside Bangladesh. In such cases, we ensure that international data protection standards are properly followed and that your information remains protected to the same degree.
Data Security Measures
677bat uses industry-standard technology and processes to protect your personal information. Our security framework is continuously updated.
SSL Encryption
All data transmissions are encrypted using SSL/TLS technology.
Firewall Protection
Advanced firewalls and intrusion detection systems are actively in operation.
Password Hashing
Passwords are never stored in plain form; they are kept in hashed form.
Regular Audits
Regular security audits of the system and database are conducted.
All our staff receive data protection training and access to your information is restricted to only those employees who require it. Nevertheless, no organisation can guarantee 100% security over the internet, so we also advise you to remain vigilant about keeping your password and account information secure.
Data Retention Period
677bat retains your information only for as long as it is necessary or legally required.
Active Account Information
All information is retained for as long as your account remains active. If you request account closure, we will complete the process as quickly as possible. However, financial transaction records and associated identity verification information must be retained for a specified period for legal and audit purposes.
Transaction Records
Financial transaction history is retained for the period required under anti-money laundering regulations and financial reporting laws. Even if a request is made to delete this information, it may not be possible to fully delete it immediately due to legal obligations.
Inactive Accounts
For accounts that have been inactive for an extended period, we will contact you by email. If we receive no response, the process of closing the account may begin and the information will be deleted in stages.
Your Rights
677bat respects each user's rights over their personal information. You may exercise the following rights.
Right to Access Information
You may request to know what information we hold about you and to receive a copy of it.
Right to Correct Information
If any of your information is inaccurate, you may request that it be corrected or updated.
Right to Delete Information
You may request deletion of your information, provided this does not conflict with any legal obligation.
Right to Object to Processing
You may object to the processing of your information for specific purposes.
Right to Data Portability
You may request your information in a structured, machine-readable format.
Right to Restrict Processing
In certain circumstances, you may request that the processing of your information be temporarily restricted.
To exercise any of these rights, please contact us by email. We will give proper consideration to your request and respond as quickly as possible.
Protection of Minors
Important Age Restriction
677bat's services are for persons aged 21 and above only. We do not intentionally collect any information from minors. Age verification is mandatory during the registration process.
If we become aware that a minor is using our services, we will immediately close their account and delete any information collected. If you suspect that a minor is using 677bat, please contact us.
Changes to the Policy
677bat reserves the right to update this Privacy Policy from time to time. This Policy may be revised based on changes to our services, legal requirements, or user feedback.
For significant changes, we will notify you in the following ways:
- By updating the "Last Updated" date at the top of this page
- By sending a notification to your registered email address
- By displaying a public notice on the website
Continuing to use 677bat's services after any changes are made will be considered as your consent to the updated Privacy Policy. If you do not agree to the changes, you may request closure of your account.
Contact and Complaints
If you have any questions, concerns, or complaints regarding this Privacy Policy, or if you wish to exercise any rights relating to your information, please contact us.
677bat — Privacy Department
24/7 Live Chat Support — connect directly from any page on the site
We will try to respond to your request as quickly as possible after receiving it. For complex matters, additional information may be required. 677bat is always committed to honouring your trust.